What we do

At Adelanto we can help you to improve business efficiency by providing you with the services and tools your organization needs to produce your documentation more efficiently.

 

With our analysis methodology and our information management experts we analyze the entire documentation process.

 

We make recommendations on what needs to be improved in your technical documentation 

  • information management

  • re-usability

  • processes and organization.
     

The efficiency of your business and raising long-term quality standards are the main areas of concern to us.

Project Management

All project managers at Adelanto have technical documentation backgrounds. Several of us also have engineering, IT and technical writing backgrounds. We have successfully managed CCMS pre-studies, proof of concepts, implementation, migration and conversion projects.
Our experience includes large global projects within industries such as mining equipment, trains, offshore, final nuclear waste storage and many more.

If you have a project to manage – we can do it!

 

Authoring Technical Documentation

Technical documentation is a difficult and complex discipline. A technical writer has to be a combination of an engineer, a teacher, a language expert and a IT- expert.

 

We need to understand the technology we are writing about. We need to write and illustrate the information so that the audience understand how to use, operate and maintain the product. Finally we also need to choose and use the right IT environment to author and storage the content.

 

The writing is just one part of technical documentation. Most of these documents contain graphics and/or media, that have to be produced and managed. This is a specialization in itself and of course, Adelanto has the expertise to help you.

 

 

Consulting

In the consulting part of our offer we can guide and advice you to make good decisions concerning your investments, efficiencies, and reuse of content.

 

Together we can find the best suited systems, methodology and quality assured way of producing and distributing your documentation.

CCMS

 

We have exceptionally long experience with many CCMS (Component Content Management Systems). The CCMS will create and manage content topics that form the reusable building blocks of your documentation.

Some of the many benefits of a good CCMS are:

  1. Structured, reusable content blocks that can be reused in many publications.

  2. Content blocks that do not need to be changed in every publication. The changes are made in the “source” database and automatically published to all wherever used (single sourcing).

  3. Consistent writing that saves time and cost with CCMS that is adapted to the DITA standard.

 

When Adelanto is hired as a consultant, we ensure that the entire IT infrastructure, in your company, is aligned with the CCMS. I.e. that the existing systems can be integrated with the new and that performance of the systems is satisfactory even if user´s are spread globally.

 

Terminology Management – Translation/Localization Management

In technical writing, terminology and consistency is particularly important for several reasons.

  • For safety reasons the message should not be confusing or misunderstood.

  • The technical terms should be recognizable by the user, thus preventing any misunderstandings that can lead to incorrect handling and damage the equipment.

  • Company specific terminology can be introduced.

  • Translation cost can be reduced by up to 30%.

  • We ensure that your documentation is adapted to specific regulations in different countries and markets.

 

We at Adelanto can help you to achieve all this by sharing our knowledge and experience.

Spare parts-, Service-, Maintenance- optimization

Manufacturers of industrial products understand that the margins for selling new industrial products are decreasing year by year. Today companies generate their biggest profits on the sales of Consumables, Spare Parts, Service and Maintenance. A large part of these profits is achieved by optimization of the technical documentation.

 

Let us at Adelanto share this knowledge with you!

 

Process and Organization

With new tools and new working processes, comes the need for new organization.
To receive optimal profit of the above it is also necessary to make some changes to the traditional technical writing organization.  Remember – you are no longer working with Manuals or Books.

 

When you have introduced a CCMS to your company your are working with a Database which is filled with thousands of content topics.

 

Adelanto experts can help you to understand what type of organization you need to keep control of the content topics.

 

Legacy content

Adelanto has developed methods on how to efficiently convert and/or migrate legacy content from one IT environment to another.

The move of legacy content does not have to be a time consuming and costly affair.

We have partners in “low cost countries” that are experts in migration and/or conversion of content.

Or?

Depending on your choice – we can script an automatic conversion, which can quickly have you up and running with your new system.

 

Training

Adelanto provides various kinds of trainings in order to help your staff and employees on their journey in the technical documentation process.

  • CCMS Analysis

  • DITA (Structured single sourcing)

  • Technical writing

  • Technical English

  • Document control

  • CAD / BIM

  • Regulatory standards

  • Documentation analysis

  • LMS (Learning Management Systems)

Standards and Tools

There are a lot of standards and tools available to optimize your documentation process. Adelanto has a lot of experience in working with these standards and tools:

  • XML editors

  • CCMS platforms

  • Publication platforms

  • Distribution platforms

  • Translation tools

  • Terminology tools

  • DAM (Digital Asset Management)

  • PLM systems

  • ERP systems

  • Spare Part management tools

  • Photo editing

  • 3D modelling

  • CAD systems

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